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Customer Service Representative - French speaking clients

Employeur
Page Personnel Belgium
Lieu
Antwerp, Aartselaar
Salaire
Negotiable
Date de clôture
8 oct. 2021

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Détails de l'offre

Are you looking for a challenging A-Z Customer Service position in an international environment in region of Antwerp? Do you like client contact and responsibility? Fluent in English and French? Apply below.

Client Details

Our client, a Belgian manufacturer and distributor, is actively looking for a Customer Service Representative as an extension of the current team.

This company has an international scope and is fast growing. Currently they are looking for a new colleague to expand and support the Middle East & African Market

The company is located in the region of Aartselaar and can easily be reached by car. The connection with public transport is less evident.

  • Commercial Assistant
  • (International) Sales Support
  • CSR

Description

As Customer Service Representative for the Middle East & African Market you are responsible for following tasks:

  • You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
  • Configure the most optimal container/truck load
  • Provide support to the Account Managers in your region
  • Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists, ... in consultation with the account managers
  • You act as a central point of contact for the distributors in your region
  • You are the key figure between the internal organisation and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
  • You will work in close contact with production to avoid peaks in the productions and supply chain
  • You will be responsible for the shipments (preparations of the needed documents, arrangement of the shipments, follow-up,...)
  • Handle Letters of Credit
  • Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...

You will report to the Sales Support Coordinator of your region.

Profile

  • You have relevant experience in Customer Service positions (order to cash) or you are a motivated junior profile with interest in export
  • You speak fluent English and French, knowledge of Dutch is a plus
  • You like internal (traffic department, sales, marketing) and external (clients, distributors) contact
  • Diplomatic and assertive communication style
  • You are a born problem solver
  • You are a result oriented team player
  • Accurate and stress-resistant

Job Offer

  • After a successful interim period, you will receive a permanent contract
  • Competitive salary package (insurances, meal vouchers €8, 29 holidays…)
  • Dynamic and international team
  • Flexible working hours
  • Fast-growing and successful organization
  • Varied position with lots of opportunities
  • Training and development

Entreprise

At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Website
Téléphone
+32 2 290 97 26
Lieu
Marsveldplein (Bastion Tower) 5
Brussels
1050
BE

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