Customer Service - Order Management (Dutch & French)

As Customer Service - Order Management (Dutch & French) you will work on Order to Delivery management and will be included in optimizations, KPI analysis & reporting and Supply Chain projects.

Client Details

Our client is an international leader active in FMCG with office in Brussels.

Description

As Customer Service - Order Management (Dutch & French) your main responsibilities will include:

• order management process from A-Z, order to cash
• optimising order patterns and delivery processes
• develop strong relationships with internal stakeholders such as demand planning, warehouse, supply planning, sales and field department
• KPI management for customers including stock forecast
• analysis of sales results in collaboration with the sales & marketing teams

Profile

The ideal Customer Service - Order Management (Dutch & French) has the following competencies:

• Very strong level of Dutch and French, and at least a good level of English is required
• Higher degree in Supply Chain oriented education and/or experience in similar role
• Good level of Excel
• Experience with SAP is a plus. Otherwise, being IT-literate is required.
• strong, fluent communication skills, easy going and good level of speech
• very customer oriented problem solver
• strong analytic skills
• proactive and hard working, 'what else can I do' mindset

Job Offer

Next to a challenging job content, you will actively contribute to building this department. As you are part of an internationally active company with an innovative approach and stimulating work environment, you will have many future possibilities based on your personal development.

You will receive a very nice package including an attractive remote working policy.