Customer Service Officer (Transport) (H/F/X) Welkenraedt

As a Customer Service Officer you are responsible for our existing customer portfolio (Transport activities). You will ensure a prompt and efficient service according to the company policy.

What you do on a typical day:

• Maintaining a privileged relationship with the customer
• Providing correct and complete information to the customer, finding solutions to complaints
• Ensure the administrative follow-up of the customer
• Detect the customer's needs

• Meticulous, rigourous, solution oriented and organized are words that characterize you
• You have an excellent knowledge (written and spoken) in English. Ideally you have a good knowledge of German and or Dutch
• You are comfortable using IT tools (Office suite)
• You have a higher education degree (commercial, transport & logistics orientation) or equivalent experience
• Your entourage describes you as a pro-active person with a keen commercial sense
• Continuous improovement and customer satisfaction are among your priorities

• interim contact with possibility of permanent contract
• You will be part of a young and dynamic team and report to out Transport Manager
• Full Time
• Salary: Based on your experience
• Start: As soon as possible