Offre d'emploi : Field Service Technician - Pharma - Entreprise Spécialisée

Service engineer is responsible for the maintenance and repair of machines that have been sold. You offer off
site corrective and preventive maintenance

Informations sur l'entreprise

Specialised in process equipment, our client is a global leader in dedusting/polishing, metal detection, In-Process control (weight, thickness, diameter, and hardness), external lubrication device and sorting system in the pharmaceutical industry.

Missions

* Evaluates and resolves problems of the customer to ensure their satisfaction including direct reporting
* Be ready to travel 100 nights per year
* Repair of units at PT
* Independently troubleshoot mechanical and electrical failures at an expert level
* Install the equipment at customer site (SAT);
* Training for the product range at customer site
* Develop and maintain relationship with customers
* Dealing directly with the technical queries of the customers through telephone and email
* Report common complaints of customers in order to address the situation for future reference
* Propose feedback on product development, features and functions
* Promote directly and indirectly spare parts sales

Profil du candidat

• Electrical and mechanical background
• Knowledge of raw materials
• Knowledge to read and understand a technical drawing or specification
• Ability to analyze problems and solve problems
• Familiar with all parts of the product range as well as familiarity with electrical or mechanical procedures that may have effect on the products
• Knowledge of reporting

Conditions et Avantages

• Full time work
• An exciting job with real responsibilities;
  A dynamic and collaborative work environment as well as numerous opportunities for training and personal development;