Customer service B2B

Our client is an international company with a branch in Diegem. They are active in the petrochemical industry and are looking to strengthen their customer service team.

• As a customer service employee you are the contact person for different services, both internal and external. This can range from customers, internal departments to logistics customers.

• As soon as the signed quotation arrives, you get to work. You input all data of the new customer into the database via SAP.
• You check the availability of the product and discuss whether a delivery should take place or whether the product should be picked up
• As a customer service employee you will follow up the process from A to Z and you will have internal contacts to guarantee delivery
• You mainly work B2B

• You are in possession of a bachelor degree or equivalent through experience

• You have a very good knowledge of Dutch, English and French. German is a plus
• You describe yourself as someone who is dynamic and stress-resistant
• Ideally you have a first experience as a customer service B2B
• You will be working for a dynamic and international company
• Internal training is provided upon start-up
• You will work 3 days at the office and 2 days from home, this will be possible as soon as you start

• There will be a permanent contract ready for you  immediately

• Besides your competitive salary, you will also receive:
• meal vouchers,
• a bonus system,
• group and hospitalisation insurance,
• eco vouchers,
• home working allowance,
• flexible hours are possible