Offre d'emploi : CRM Project Manager - Brussels

Recruteur
Michael Page
Région
Brussels
Salaire
Negotiable
Publication
mercredi 22 juin 2022
Date limite
samedi 6 août 2022
Réf
JN -062022-5634323
Contact
Simon Verniers
Secteur
Autre
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As CRM Project Manager, your role will be to optimize the CRM tool

You will closely work with sales & marketing teams to get business needs & with IT team to ensure the good development of the tool

Client Details

Our client, located in Brussels, is active in the B2B service industry.

They are looking for a CRM Project Manager to strengthen the Data Analytics & CRM team.

Description

As CRM Project Manager your main responsibilities will be to:

  • Follow & ensure the good transition process from Pivotal CRM to Salesforce
  • Closely work with both sales & marketing teams to collect business needs & requirements
  • Closely work with IT Project Managers to ensure the good development of the tool
  • Implement processes
  • Ensure the quality of the tool by doing maintenance/cleaning/update works
  • Bring support to users in problems-solving
  • Create & manage campaigns & ensure the coordination with Marketing Automation
  • Manage & update templates
  • Create & maintain dashboards for both Sales & Marketing teams
  • Manage training for newcomers

Profile

The successful candidate will have the following qualities:

  • Experience in both Aptean Pivotal CRM & Salesforce
  • Specific certifications such as Salesforce certified administrator or Salesforce advanced administrator
  • Fluent in French
  • Ability to handle SQL Programming language
  • Pro-active & reactive mindset
  • Real problem-solver
  • Well-structured & attention to details

Job Offer

In this role, you will have the opportunity to:

  • Have a challenging role with responsibilities
  • Be part of a company with strong values & a real CSR strategy that brings a positive impact on the society
  • Get an interesting salary package with extra-legal benefits

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