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CPQ Team Manager

Employeur
Deloitte
Lieu
Zaventem
Date de clôture
25 août 2022

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Fonction
Consultance / Conseil, Consultance - général
Secteur
Ressources Humaines, Consultance
Type de contrat
CDI
Temps de travail
Temps plein

Détails de l'offre

Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.

 

Your journey with us

At Deloitte, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society, and make an impact that matters. In addition to living our purpose, as a manager in our team, you will:

  • Manage and deliver CRM, CPQ and/or CX transformation projects at clients, in an Agile mode. Projects will vary from strategic discoveries to solution implementations (with Salesforce at the heart of our digital customer solutions)
  • Grow and maintain relationships with different stakeholders from the Marketing, Sales, Services and IT departments at our clients 
  • Be responsible for the successful delivery of the projects supported by a good planning and an optimal staffing of the right team 
  • Drive high performance from people while fostering collaboration across businesses and borders in order to meet the clients’ and Deloitte’s key objectives
  • Lead by example and develop high-performing people and teams by challenging, supporting and continuously coaching them
  • Act as an entrepreneur and contribute in your own way to the growth of our business
 

Let’s talk about you

  • At least 7 years of experience in a technical/functional role during multiple implementations projects
  • Sales Excellence | delivers sales strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
  • Experience in developing and managing the relationship with the client and stakeholders and performing risk management to minimize project risks
  • Proven experience in onsite functional or technical roles on at least four full-lifecycle CPQ projects, with strong implementation expertise in at least one of the following technologies: Vlocity, Conga,  Salesforce CPQ, Salesforce Billing, Zuora
  • Consulting and/or Quote to Cash (CPQ/CLM/Billing) implementation experience. Experience managing at least two large-scale full-life cycle implementations of Quote to Cash solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
  • Understanding of the Lead-To-Cash business process.
  • Knowledge of Agile and experience to act as Scrum Master
  • Strong communication skills, team player, outstanding analytical skills, intellectually curious
  • You have a true willingness and ability to work as part of an integrated, enthusiastic and multi-disciplinary team
  • You are open to working in a local, national and international environment
  • Strong English written and oral communication skills (Dutch and/or French is a plus)
  • Experience working with digital customer / CRM technologies such as Salesforce, or alternatively SAP, Microsoft or Oracle is a plus
 

Consulting stands for connecting innovation, transformation and leadership. We help our clients imagine, deliver and run their future, use the latest technologies, from strategy development through implementation. Because impact isn’t created alone. Together we can make history, join us!

Within Customer & Marketing, better known as Deloitte Digital, we believe that by working together with the client from defining their digital strategy to its execution, we can generate the most impact.

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce.

 

Who is Deloitte? World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory. 

+5000 dedicated professionals, active in +10 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions.  We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

 

Why Deloitte?

Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energies you.  

Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact. 

We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.

Life looks different for each of us, so we created a varied benefits package that you can tap into: 

  • My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
  • Sustainable transport options offered by Mobility@Deloitte 
  • Flexible work arrangements for all and initiatives supported by Parents@Deloitte 
  • Wellbeing tips and activities powered by Energise@Deloitte 
  • Topped off with other health benefits and insurance opportunities
Empowering our employees with flexible work arrangements remains essential in today's reality: 

  • Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises).  
  • Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime
Join us to make an impact together! Apply now!

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