Offre d'emploi : CRM Consultant - Salesforce

Recruteur
Deloitte
Région
Zaventem
Publication
mardi 26 juillet 2022
Date limite
mardi 6 septembre 2022
Réf
220000Z5
Type de contrat
CDI
Temps de travail
Temps plein
Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.

Your journey with us

We are looking to strengthen the Digital Mix team with a CRM Consultant (Salesforce) to help us further grow the business.
 
What impact will you make?
Working for Private clients, whether they are family businesses, fast growing scale-ups or private equity driven businesses, can be challenging as well as very rewarding. You build direct relationships with key decision takers and you can see and feel the impact of our projects immediately in a tangible way. As a manager in our team you will make an impact on:
  • Our clients, advising them on their digital transformation roadmap, from the initial ideas until go-live and value realization;
  • Key stakeholders at our clients, growing relationships with key decision takers and stakeholders of our clients (CEO, CFO, CIO…);
  • On project teams: making teamwork work while sharpening your communication, organization and social skills;
  • On our organization: acting as an entrepreneur and contributing in your own way to the growth of our business.


How will you make it happen?
What does this mean in practice? How will your work environment look like? How will you make things work?
  • You will work in a collaborative and creative environment, leading project teams of on average 3 to 5 people;
  • You will manage and deliver digital transformation and CRM projects at clients, in an agile mode;
  • Projects will vary from strategic discoveries to full CRM implementations (with Salesforce as a key enabling eco-system);
  • You will be coached on your projects by more senior people with 10 to 25 years of experience;
  • You will deploy and grow both your functional and technical skills, advising clients on their future process design while guiding consultants to deliver high-quality cloud solutions;
  • You will put yourself in the shoes of our Private clients and empower them to rethink how they connect with their customers across every platform, every device and every step of the customer journey;
  • You will showcase a hands-on and pragmatic attitude to make ideas come to live in concrete solutions and cloud apps.
Let’s talk about you

What will you bring?
At Deloitte, we help people at every level of their career to identify and use their strengths to do their best work every day. We believe there is always room to learn, but to really make you and the team successful, we expect also to start from certain capabilities you already have:

    At least 2 years of experience in a technical/functional role during multiple implementations projects; A good knowledge of CRM processes and trends; The ability to develop and manage project scopes, resources, timing and objectives, involving all relevant stakeholders and ensuring technical feasibility; Experience in developing and managing the relationship with the client and their stakeholders and performing risk management to minimize project risks; Experience in working with cloud based CRM or ERP technologies such as Salesforce, or alternatively Microsoft or others is a plus; Experience in working for family driven, private equity owned and/or scale-up organizations; Knowledge of Agile and experience to act as Scrum Master can help us to jump-start your onboarding in projects; Strong communication skills and you are a team player; Outstanding analytical skills and you are intellectually curious.
Consulting stands for connecting innovation, transformation and leadership. We help our clients imagine, deliver and run their future, use the latest technologies, from strategy development through implementation. Because impact isn’t created alone. Together we can make history!

Customer & Marketing

Within Customer & Marketing, better known as Deloitte Digital, we believe that by working together with the client from defining their digital strategy to its execution, we can generate the most impact.


Our Digital Mix team focuses on bringing full digital transformation to our family/privately driven clients, including fast growing start-ups and scale-ups. We advise them on the best suite of cloud solutions that suit their specific needs and help them to optimize their business processes in the front-office and back-office, from marketing to financial reporting.

Who is Deloitte? World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory.

+5000 dedicated professionals, active in +10 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions.  We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

 

Why Deloitte?

Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.

Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact. 

We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.

Life looks different for each of us, so we created a varied benefits package that you can tap into:

    My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities Sustainable transport options offered by Mobility@Deloitte Flexible work arrangements for all and initiatives supported by Parents@Deloitte Wellbeing tips and activities powered by Energise@Deloitte Topped off with other health benefits and insurance opportunities
Empowering our employees with flexible work arrangements remains essential in today's reality: 

    Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises).   Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime
Join us to make an impact together! Apply now!

#LI-JG1

 

Emplois similaires

Emplois similaires