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IT Digital Transformation Manager - CRM/Salesforce

Employeur
Deloitte
Lieu
Zaventem
Date de clôture
30 août 2022

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Fonction
Consultance / Conseil, Consultance - général
Secteur
Ressources Humaines, Consultance
Type de contrat
CDI
Temps de travail
Temps plein

Détails de l'offre

Your story Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.

Your journey with us

At Deloitte, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society, and make an impact that matters. In addition to living our purpose, as a CRM/Salesforce digital transformation manager in our Digital Mix team, you will:

  • Work for Private clients, whether they are family businesses, fast growing scale-ups or private equity driven businesses, can be challenging as well as very rewarding. And be the spoc forthem.
  • Build direct relationships with key decision takers and you can see and feel the impact of our projects immediately in a tangible way
  • Make an impact on our clients, project teams, stakeholders, our organisation
  • Lead project teams of on average 3 to 5 people;
  • Manage E2E and deliver digital transformation and CRM projects at clients, in an agile mode; (projects will vary from strategic discoveries to full CRM implementations (with Salesforce as a key enabling eco-system))
  • Deploy and grow both your functional and technical skills, advising clients on their future process design while guiding consultants to deliver high-quality cloud solutions;

Let's talk about you
  • At least 7 years of experience in a technical/functional role during multiple implementations projects;
  • The ability to develop and manage project scopes, resources, timing and objectives, involving all relevant stakeholders and ensuring technical feasibility;
  • Experience in developing and managing the relationship with the client and their stakeholders and performing risk management to minimize project risks;
  • Experience in working with cloud based CRM or ERP technologies such as Salesforce, or alternatively Microsoft or others is a plus;
  • Knowledge of Agile and experience to act as Scrum Master can help us to jump-start your onboarding in projects;
  • Strong communication skills and you are a team player;
  • Dutch or French

  Our story
Deloitte is a world leading professional services firm, providing management consulting, accounting and auditing services, and legal and tax advice. In Belgium we are the largest professional service provider. Our offices offer services to multinational and large organizations, public institutions and small, fast-growing companies.
 
Within Deloitte, our Consulting practice has a strong reputation and track record as Business Performance Consultants. We are a recognized leader in helping clients solve complex business problems, differentiated by our ability to execute on the advice we provide. Our multi-disciplinary competencies allow us to address CxO issues from every angle. 

As a part of Consulting, the Customer & Marketing portfolio focuses on enterprise wide digital transformations that start and end with our customer. Better known as Deloitte Digital, we use emergent technology to imagine, deliver, and run entirely new business futures. Our team connects our talents in strategy, design, innovation, and brand (Imagine) with data, insight, e-commerce, automation, and platform integration (Deliver) with marketing, advertising, content, and optimization (Run) to connect the business with its future in a way no traditional consultancy or agency can. Within the Customer & Marketing portfolio, we are organized in four teams: Customer Strategy & Applied Design, Marketing & Commerce, Digital Customer, and Digital Mix. 

Our Digital Mix team focuses on bringing full digital transformation to our family/privately driven clients and fast growing start-ups and scale-ups. We advise them on the best cloud solutions that suits their specific needs. We help them implement renewed business processes with these technologies from front-office to back-office, from marketing to financial reporting. Who is Deloitte?
 

Who is Deloitte? World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory.

4.400 dedicated professionals, active in 11 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions.  We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

Why Deloitte?

Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energies you.  

Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact. 

We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.

Life looks different for each of us, so we created a varied benefits package that you can tap into:

  • My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
  • Sustainable transport options offered by Mobility@Deloitte
  • Flexible work arrangements for all and initiatives supported by Parents@Deloitte
  • Wellbeing tips and activities powered by Energise@Deloitte
  • Topped off with other health benefits and insurance opportunities

Join us to make an impact together! Apply now!

 
  #LI-JG1

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