Offre d'emploi : Customer Service Specialist - Belux (M/F/X)

Région
Flemish Brabant, Groot-Bijgaarden
Salaire
€3200 - €3900 per month
Publication
lundi 31 octobre 2022
Date limite
jeudi 15 décembre 2022
Réf
JN -102022-5818215
Contact
Charlotte Mathieu
Secteur
FMCG, Alimentation
Niveau d'expérience
2 à 5 ans d'expérience
Type de contrat
CDI
Temps de travail
Temps plein

As a Customer Service, you will be part of the passionate Belux team in Groot-Bijgaarden. You are the main point of contact for customers. Additionally, you will support the Belux Management group.

Client Details

Our client is a rapidly expanding, multinational, family-owned business with over 9,000 people across the globe. They create, manufacture, and distribute cutting-edge ingredients for the baking, patisserie, and chocolate industries, supporting the success of our clients.

Description

As a Customer Service, you are accountable for:

  • The communication with Belux consumers to share information about items, prices, shipping, delivery dates, transit times, papers, etc.
  • Entering and tracking orders in SAP, as well as contributing to all operational goals (SHE, Quality, Service, Cost, and People).
  • Monitoring orders and continually search for ways to continue providing service to clients.
  • The backup for coworkers.
  • The cooperation with other customer service representatives and sales teams to share pertinent information with key stakeholders.
  • The (administrative) support to the entire Belux team by ordering things like business cards, customer gifts, and office supplies.
  • The monthly internal Belux newsletter.

Profile

The successful Customer Service Specialist:

  • Has relevant work experience in a business setting. Experience in a support or customer service capacity is a huge benefit.
  • You value your consumers and feel strongly that you have a duty to support them on a daily basis, both externally and internally.
  • You can develop solid cooperation with internal and external stakeholders since you have strong communication skills, a dash of persistence, and these qualities.
  • A plus is having a fondness for chocolate.
  • You speak excellent Dutch or French.
  • You are proficient with Microsoft Office. SAP is a huge benefit.

Job Offer

You will be welcomed into a vibrant workplace where a commitment to innovation, teamwork, and continual improvement are essential. You can anticipate a competitive pay and a wide range of extra benefits.

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