You aim for the maximum operational efficiency while providing an excellent service. You accomplish this by offering a helpful and customer-focused telephone reception and quickly scheduling our technicians.
You will work for an international market leader, that develops solutions for many industries (electronics, health care, alternative energy, agriculture, infrastructure, ...). You can find them everywhere in the world. Today they are looking for a motivated candidate to join their successful team in Overijse.
As a Customer Care Ambassador you are the primary point of contact for all maintenance and repair work for both our internal and external customers.
- You offer consumers who require maintenance or repairs excellent service. You accomplish this by putting together an effective plan from the Overijse site. And if necessary, you're ready to make alterations at the last minute.
- You are a team player and always plan the work in close consultation with our customers, the regional manager and our support services.
- You like variety and can organise yourself independently.
- You provide first-line assistance to our customers by telephone in both Dutch and French and spontaneously inform them about the planning of interventions.
The successful Customer Care ambassador:
- Has an affinity for technology is unquestionably advantageous in order to comprehend the unique technological features of our goods.
- MS Office program proficiency is required, and prior SAP expertise is a plus. The most crucial thing is that you are motivated to study and master system knowledge.
Our client invests in their clients, the environment, and other areas, but their employees come first. As a result, they provide a stimulating environment where you may take initiative and improve your technical and commercial talents.
Working with them means utilising cutting-edge technology and ground-breaking, environmentally friendly advances. You receive the support and motivation you need to develop in their welcoming and compassionate atmosphere.
Additionally, they focus on work-life balance to help you blend the two as effectively as possible.