Offre d'emploi : Order Operations Specialist (German Speaking)

The role is to manage the back-office process for new sales quotes, gathering information from the Sales and ensuring that all accounts and contracts created are reflected in the systems, reports and forecasts.

Client Details

• Tech company implemented in the medical sector
• International offices in Brussels
• Great team environment
• Located in the center of Brussels

Description

This position is responsible for, but not limited to the following duties:

* Own and manage the CPQ (Configure Price Quote) tool in relation to new and existing sales opportunities, create proposals, handle internal queries, correct errors and ensure data integrity.
* Create and update all quotation proposals in the system in accordance with sales contracts or ongoing negotiations
* Track, report, and process renewals and termination of existing business per assigned territory
* Communicate with customers and the Sales department to ensure renewal timelines are met within contractual agreed terms
* Respond potential customers' questions and providing additional information
* Keep up with product and service information and updates
* Responsible for ensuring CPQ tool and forecasts are correct through collaboration with Finance, Sales, Deal Desk and Product teams
* Provide regular status updates and forecasts on agreed goals
* Research and understand customer account history, products history and special pricing situations
* Evaluate and help improve data quality and cleanliness in internal systems (for example re opportunities, bookings, billing, revenue and pricing etc.) and assist with any data conversion efforts.
* Perform ad-hoc analysis and projects, as needed, to support business needs
* Approx. 5% travel to other offices required

Profile

Degree in Business, Finance, or related field or equivalent work experience

Experience & Knowledge
* Minimum 1 year experience in a sales operations, sales support, finance, or legal support role in a corporate setting
* Working knowledge of CRM and knowledge of Quote to Cash scenarios (Apttus or Salesforce CPQ preferred)
* Hands-on data analysis experience and ability to analyze and present data in a transparent and structured format
* Extensive knowledge of product and services pricing, accounting and financial principles

Skills & Competencies
* Excellent organization and prioritisation skills with the ability to balance competing business and technical demands
* Excellent attention to detail
* Able to work independently and as part of a team
* Proven ability to show initiative and drive, while escalating appropriately
* Proven ability to work to tight deadlines and self-manage
* Strong problem-solving skills
* Strong listening and presenting skills
* High level proficiency in Microsoft Office applications (including Advanced MS Excel)
* Proven focus on results and customer service
* Proven ability to learn and adapt quickly
* Ability to interact with different levels of an organization and work with cross-functional teams
* Work model - Hybrid Flex Brussels based position
* Excellent communication skills (English and German) both oral and written
* Team player who lives our Company Values (Collaborate, Innovate, Inspire and Grow)

Experience & Knowledge
* Experience in software-based solutions
* Experience in a fast-paced technology or healthcare company
* Healthcare industry experience with a basic understanding of EDI and/or eCommerce.

Job Offer

• Flexible hours and work from home
• Great team spirit
• International travels