- Customer Service and Client Advisor role in the Fashion Industry
- order management, SPOC for clients, maintaining a commercial relation
Our client is a Belgian player active in the Textile Industry. They have grown a lot in the last 10 years and have expanded their business abroad.
In this context they are looking for a Client Advisor and Customer Service for the German markets ("DACH"): Germany, Switzerland and Austria.
The function will be based in Brussels.
As Client Advisor and Customer Service Germany you will have following responsibilities:
- You manage the orders
- You put the orders in the system and make sure clients will received their orders on time
- You answer all your client's questions
- You coordinate well with colleagues internally that work in the sales and logistics team
- You handle client complaints
- You maintain a strong commercial relationship with your clients
As Client Advisor and Customer Service Germany you have following profile:
- Willing to work in Brussels on a full time basis (home office ok 1 or 2 times a week)
- Fluent in English and German
- Experience in a similar function a plus
- Affinity with the fashion and textile industry
- Great Company
- Great Colleagues
- Complete Salary package