Cette offre a expiré

NL/EN Digital Customer Experience/Brand Specialist - M/F/X

Page Personnel Belgium
€2500 - €3500 per month
Date de clôture
3 avr. 2023

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IT / Internet, Helpdesk / support ICT
Banques / Services financiers
Type de contrat
Temps de travail
Temps plein
Niveau d'expérience
2 à 5 ans d'expérience

Détails de l'offre

Do you already have an experience linked to digital and client contact aspects? Do you perfectly speak Dutch and have a good command of English? Apply here!

Client Details

Our client, the Financial Service of an Automotive group, is currently looking for a NL/EN Digital Customer Experience/Brand Specialist to strengthen its Brussels Office.


As a NL/EN Digital Customer Experience/Brand Specialist, you will have the following responsibilities:

  • Support customers (B2B and B2C) in their digital journey (application, website platform, ...) and provide them with technical help when required
  • Answer clients questions about Financial Services topics
  • Proactive calls towards customers for follow-up
  • Gather customers' feedback
  • Daily follow-up on all pending cases in order to make sure that the best customer experience is provided consistently
  • Actively work on process improvement and documentation


As a NL/EN Digital Customer Experience/Brand Specialist, you have the following profile:

  • Minimum a Bachelor degree or equivalent by experience
  • Perfect level of Dutch and a very good command of English. French is a plus
  • A first similar experience is needed
  • Very good communication skills
  • A strong affinity for IT aspects and digital tools
  • Client orientation, good organisation skills and team spirit are appreciated qualities

Job Offer

Our client offers you the possibility to evolve into an innovative and multicultural environment. Salary package will be based on your experience and is assorted by many additional benefits. Moreover, the company allows you to work 2 days/week at home.


At the heart of our business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.  We’re proud to set the standard in the recruitment profession – our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

As an employer looking to hire, or a candidate looking for an opportunity, Page Personnel offers you a team of specialist consultants who know your sector inside out and can meet your goals within tight timelines.

We specialise in the following disciplines: Accounting & Finance - Banking & Financial Services - Human Resources – Insurance - Procurement & Supply Chain - Sales Administration - Sales & Marketing - Secretarial & Business Support

Together with Michael Page, Page Executive and Page Outsourcing, Page Personnel is part of PageGroup. We’re confident our expertise and time-sensitive solutions will help you meet your recruitment or job search goals. Get in touch to find out more.

Nous trouver
Site internet
+32 2 290 97 26
Marsveldplein (Bastion Tower) 5

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